User/Research Assistance 1-800-515-4577, ext. 6511

General FAQ's

If you have other questions about cyberFEDS®, please e-mail them to cybertraining@lrp.com.


Question

Answer


I inadvertently closed my browser

and now I cannot log back in. What

happened?


If you did not properly logout, you may be timed out from

re-entry for up to 30 mins. as the system still thinks you are

logged in.


I've misplaced my username and

password. How can I locate it?


No problem! Contact our Training & Technical Support Hotline

toll-free at: 1-800-515-4577, ext. 6511 or e-mail us at:

cyberfeds@lrp.com. Please be prepared to provide your name,

organization name and location.



How do I bookmark the cyberFEDS®

Home Page?

When using Internet Explorer:

On the Favorites menu click Add to Favorites. An 'Add to

Favorites' dialog box may appear, click OK The title of the

currently displayed page is added as the last item in the

Favorites menu.

When using Netscape Navigator:

Click Bookmarks and select Add Bookmark. The title of the

currently displayed page will be added as the last item in the

Bookmarks menu.



I subscribe to cyberFEDS® on

CD-ROM. How can I switch to the

Web version?


Call Customer Service toll-free at: 1-800-341-7874

or e-mail us at: cyberfeds@lrp.com and let us know you want

information regarding switching from CD-ROM to Web.


Is cyberFEDS® on the General

Schedule?


Yes - here's our GSA information:

  • GS-35-0404K

  • SIN #: 132-51


Is cyberFEDS® Section 508

compliant?


Yes


How much does cyberFEDS®

on the Web cost?


Pricing is based on your specific access needs and number of

users. Contact Customer Service, toll-free at: 1-800-341-7874,

and they'll transfer you to your product representative

or e-mail us at: cyberfeds@lrp.com and we'll have a product

representative contact you.



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